Because the security risk of mobile devices is relatively high, it is not attacked or the device is lost, so it will bring the hidden danger of data leakage. So, how can the security factor of CRM system be reinforced? Encrypt your remote data First of all, you need to encrypt the data in your laptop or other mobile devices, as the first line of defense encryption action, can effectively protect the confidential data in the mobile device. Second, your mobile device needs to be password protected, is your password secure enough to change regularly? In general, it is best to use a combination of letters and numbers, the length of the password is at least six characters, and it is best to change it regularly (such as every 1 to 2 months). A better idea would be to use an alternative to the password function, a USB key, and keep the key separate from the mobile device. Third, your mobile product needs to have a separate firewall installed. While Windows XP and Vista come with their own firewalls, many experts recommend installing third-party products that are more secure, especially if you're using a wireless connection. In transit, data is often the most vulnerable to interception or leakage, especially if you are using wifi or other wireless connections to transfer data. First, you need to use the appropriate level of wifi encryption. Using WPA or 802.11i standards to encrypt wifi can make data interception more difficult. It has a relatively low safety factor compared to older standards like WEP. Second, you need to turn off the wifi client when not in use. If your wifi client has a backdoor, then it is very likely that an intruder will use it to hack into your computer. So turning off wifi when not in use is one of the easiest ways to block unauthorized access. Third, you need to turn off file and printer sharing. Sharing files with printers is very useful, but they are also a source of risk. When you're not using them, you need to turn them off. Fourth, you need to use a VPN network. VPNS are more secure than traditional connections, and not everyone has a VPN, but if yours does, it is recommended that you use it first. Fifth, you may also have a policy to limit business data transmission to Wi-Fi access points that are not password-protected, and wifi access points in airports, cafes, and other public places. Role-based security configuration The so-called role-based security configuration refers to the classification of employees according to the specific work content, and each person's access to the data content is only relevant to his work. In the role design process, you should focus on assigning authority to employees based on what they actually do, not their title or title. The main source of security leaks is Trojans and their variants. Most of the theft of confidential information (credit card account information) is carried out by sending a Trojan email to the target. However, many users are not aware of the risk of backdoors hidden in emails, and banks will never let customers send them confidential information via email, so if you have this type of email, you should be vigilant. First, you need to keep communicating the latest security best practices to your employees. If your employees do not have the basic security awareness to prevent system security problems, even the best hardware is difficult to do its job. Second, you need to have a continuous safety training program. Previous: Learn to flexibly use CRM sales data Next: Talk about CRM management control